Most shops miss 50–60% of their inbound calls: after-hours, lunch, when the office line is tied up. Each one is a homeowner with a broken furnace calling whoever picks up first. Usually that's your competitor.
Pull a typical Pittsburgh HVAC shop running 6 trucks. Here's what the missed-call ledger looks like over 12 months — numbers we've validated against real call logs.
Run your own numbers in 5 minutes — use the calculator.
The gap: phone's ringing, chair's empty.
Want to hear it now? Call the live demo line: +1 (516) 418-8150
No after-hours gap, no lunch gap, no "everyone's on the line" gap. Picks up in 2 rings, every time.
Every booking emailed to you instantly with a calendar invite (.ics). One tap and it's in Apple Calendar, Google, Outlook, ServiceTitan, Housecall Pro, Jobber, or your paper book. Customer name, address, problem, urgency — all in there.
You get a full email after every call — booking or not. Customer info, transcript, recording, urgency. SMS notifications activate after we register your shop's number for outbound texting (we handle the registration during onboarding).
Not the robotic voice you've heard before. Knows your service area, your pricing, your hours. Pittsburgh-friendly, not corporate.
Calls automatically triaged into emergency, standard, or maintenance. Gas-smell or carbon-monoxide reports get the caller out of the house first, then alert you immediately. Recording disclosure is on every call (Pennsylvania's a two-party-consent state — we keep you compliant).
We provision the number, build the prompt around your shop, and go live in 72 hours. You're booking calls by the end of the week.
Built for shops like yours — real crews, real calls, real revenue.
Setup fee non-refundable. 30-day satisfaction guarantee on the recurring portion. We service the Pittsburgh metro and surrounding Allegheny County. Other regions on request.
$497 per month, plus a one-time $997 setup fee. Month-to-month with no contract. Includes 500 minutes of inbound call time per month; overage at $0.15 per minute. The math works the moment you recapture more than one missed-call replacement per month.
No. We use ElevenLabs voice synthesis with the Sarah voice profile and Anthropic Claude Haiku 4.5 for conversation. Average first-token latency is under 800 milliseconds. Most callers do not realize they are speaking with an AI. If asked directly, the receptionist answers honestly and offers to have you call back personally.
Every booking is emailed to you the moment the call ends, with a calendar invite (.ics file) attached. One tap and the appointment is added to whatever you actually use — Apple Calendar, Google Calendar, Outlook, ServiceTitan, Housecall Pro, Jobber, or printed to your paper schedule book. We collect the customer's name, full service address with ZIP, callback number, problem description, and urgency level. The email arrives within seconds of the call ending. SMS notifications activate during onboarding once your shop's number completes A2P 10DLC registration (we handle that registration on your behalf).
The receptionist triages every call into emergency, standard, or maintenance. Emergencies get same-day booking and an immediate SMS to the owner. For gas smell or carbon monoxide reports, the system tells the caller to leave the house immediately and call 911 or the gas company first, then sends a critical alert to you. Standard repairs book within 24 to 48 hours; maintenance books at the customer's preference.
Three business days from contract signing to live phone number. Day one: kickoff call to collect your services, pricing, and service area. Day two: prompt build and calendar configuration. Day three: live test calls and number forwarding. You are booking real customer calls by the end of the week.
The Pittsburgh metro and Allegheny County, including Bethel Park, Mt. Lebanon, Cranberry Township, Monroeville, Shaler, Upper St. Clair, and Pittsburgh proper. Other regions on request — we are happy to extend if the math works for your shop.
Month-to-month, cancel anytime. The one-time setup fee is non-refundable, but the recurring portion has a 30-day satisfaction guarantee. We forward the number back to your existing line within one business day of cancellation.
Most do not notice. The voice is natural and the conversation is fluent. If a customer asks directly whether they are speaking with an AI, the receptionist answers honestly and offers to have you or one of your techs follow up personally. Honesty is built into the system prompt — we do not impersonate a human.
Review collection is set up during the first 30 days of optimization, once your "job completed" trigger is in place. After every completed job, an automated SMS asks the customer to leave a review. Happy customers (4 or 5 stars) are routed straight to your Google Business Profile review page. Unhappy customers (1 to 3 stars) are routed to a private feedback form, so complaints reach you before they reach Google. The trigger source depends on your shop — ServiceTitan, Housecall Pro, Jobber, or a manual "mark complete" tap from your phone. We coordinate the integration during onboarding.
Yes. Call the live demo line at +1 (516) 418-8150 right now to hear the AI receptionist answer in real time. That's the production system, not a recording. If you'd rather talk through how this would work for your specific shop, schedule a 15-minute call.
Five questions. No email needed to see your number. Five minutes, tops.
Run the calculator →Or schedule a 15-minute call to talk it through: pick a time →